Young People and Chatbots: A New Restriction

Starting November 25th, Character.AI will restrict users under 18 from accessing their chatbots.

Key Changes

• Pre-November 25th: The company will identify young users and limit their access.
• Post-November 25th: Under-18 users will be completely barred from interacting with the chatbots.

Company Statement

Karandeep Anand, CEO of Character.AI, stated:

"This is a significant step. We believe chatbots are not the best way for teens to have fun. We aim to provide better alternatives."

The company also announced plans to establish a special lab focused on AI safety.

Background & Concerns

This decision follows growing concerns about the mental health impact of chatbots.

Legal Case Against Character.AI

• A family sued the company after their 14-year-old son died by suicide following extensive interactions with a chatbot.
• The family claimed the company was responsible for the tragedy.

Other Companies Facing Scrutiny

• OpenAI (ChatGPT) has also faced criticism over chatbot safety.
• In September 2023, OpenAI announced plans to introduce parental controls and other safety features.
• Sam Altman, CEO of OpenAI, claimed they had reduced serious mental health issues and would relax some safety measures.

The Emotional Attachment Risk

Experts warn that chatbots can create emotional attachments, sometimes leading to dangerous outcomes.

Companies must prioritize user safety, especially for young and vulnerable individuals.