Outlook Email Service Hits a Snag: What's Going On?
Early Morning Outage Leaves Millions Stranded
In the early hours of July 10, 2025, Microsoft Outlook users faced a frustrating start to their day. The email service went down, leaving millions unable to access their accounts.
Widespread Impact
- Many users reported inability to log in.
- Others encountered a license validation error.
- Some could access emails but experienced extremely slow performance.
Cause Still Unknown
While speculation about a cyberattack may arise, past incidents suggest it could be related to a software update issue. For instance, in June 2025, Outlook crashed due to a Forms Library problem.
Microsoft has acknowledged the issue and is actively working on a fix. The outage affects:
- Outlook.com
- Outlook Mobile
- Outlook Desktop Client
The company has stated that they have identified the cause and are deploying a fix. They expect a gradual improvement as the solution rolls out.
No Link to Authenticator App Changes
Some publications have linked this outage to the recent announcement about the Microsoft Authenticator app deleting passwords in August. However, no evidence supports this connection.
What Users Can Do
For now, users will have to wait for the service to stabilize. Microsoft is monitoring the situation closely and will provide updates as they become available.
