Older Patients and Telehealth: What Works and Why
During the COVID-19 pandemic, doctors and patients turned to video calls more than ever. This shift sparked a rethinking of how cancer care could be delivered from home. However, questions remain about which visits are best suited for a screen and what extra support older patients might need.
A Closer Look at Telehealth for Cancer Care
A new study explored the perspectives of three key groups:
- Seniors with cancer
- Their doctors
- Clinic staff
The goal was to determine which appointments could be safely moved online without compromising care quality. The study also examined what tools and support could make remote visits easier for older adults.
Key Findings
- Short check-ins, medication reviews, and routine follow-ups were seen as ideal for telehealth.
- Visits requiring physical exams or emotional support should remain in-person.
- Doctors felt they could explain treatments clearly over video, but patients worried about missing subtle signs a doctor might notice in person.
- Staff members highlighted practical challenges, such as:
- Uneven technology access in clinics.
- Patients lacking reliable internet or compatible devices.
- Training needs for both doctors and seniors.
Solutions for Better Telehealth
- Simple tools like one-click video links or tech helpers in waiting rooms can make a difference.
- Personalized care plans are essential, as a one-size-fits-all approach won’t work.
- Open communication between patients, doctors, and staff is crucial for designing effective care models.
The Future of Telehealth in Cancer Care
As older adults become a larger group of cancer patients, telehealth could help reduce travel stress and keep them in treatment. However, care must be tailored to each person’s health status and comfort with technology.
The research encourages clinics to keep the conversation open to design a mix of in-person and online visits that keeps care safe, effective, and patient-centered.
