Hurricane Helene left behind a trail of destruction across six states, with 215 deaths and immense damage. Asheville and Buncombe County, nestled in the mountains of North Carolina, were particularly hard-hit. Despite clear warnings, many residents didn’t grasp the severity of the storm until it was too late. Emergency services and residents are now reflecting on what could have been done differently.

For days before Helene struck, the National Weather Service issued dire warnings. They predicted heavy rains and high winds that could cause significant damage. The alerts were strong, using phrases like "life-threatening" and "catastrophic." However, the warnings didn't prevent the rising death toll.

“Despite our predictions, the impact was worse than expected,” explained Steve Wilkinson, a meteorologist from the National Weather Service. They used strong language only for the worst situations but struggled to convey the sheer devastation that was about to unfold.

The region faces a long road to recovery. Many communities are cut off, and essential services like running water and cellphone service are limited. This has sparked soul-searching among homeowners and officials. They question whether more could have been done to sound the alarm and respond, especially in a mountainous area not typically in hurricanes’ paths.

Brenton Murrell, a resident of Asheville, shared his experience. "I didn’t realize it would be like bombs going off," he said. "It’s like a war zone." He had never experienced a hurricane and thought he was safe. Many residents felt the same way, relying on old flood stories and reassurances from neighbors.

Sara Lavery from Canton received multiple alerts but decided to stay due to her home's high ground and to keep roads clear for others. "We never thought this would happen," she said. "Western North Carolina is the mountains."

Mia Taylor from Hendersonville also stayed despite alerts. She tried to evacuate but found all routes blocked. "We didn’t think it would be this bad," she stated.

Lillian Govus, a Buncombe County spokesperson, noted that the pre-dawn storm arrival caught many off guard. Some residents didn’t hear the alerts as they slept.

The National Weather Service had been warning about Helene’s potential devastation for days. They focused on flooding and wind threats, especially in valley communities like Asheville. Despite numerous alerts, the sheer scale of the storm caught everyone by surprise.

Wilkinson emphasized that the weather service did everything possible to alert people. However, cellphone service in the mountainous region was spotty, making it challenging to reach everyone.

In the aftermath, the weather service posted a heartfelt message thanking first responders. They called Helene "the worst event in our office's history."

Disaster in the Mountains: Lessons After Hurricane Helene

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